Understanding Oracle AI Agent Studio: Agent Types, Tools, and How It All Works

Oracle AI Agent Studio is a powerful feature built into Oracle Fusion Applications. It helps businesses use AI more effectively by creating smart agents that can handle different types of tasks. These agents are not just for show—they actually work behind the scenes to save time, improve accuracy, and make enterprise processes more efficient.

In this blog, we’ll look at the three main types of agents, the tools available inside Agent Studio, and how all the pieces come together.

Three Types of AI Agents

Oracle Agent Studio offers three types of agents, each with a different purpose:

Authoring Agents

These agents are designed to generate content. They can create summaries, draft messages, or respond to requests automatically. Since they are embedded directly in business workflows, they help reduce manual effort and save time. For example, they might draft a summary of a project update or generate a customer communication based on transaction data.

Answering Agents

Answering agents are great for handling questions. They can read and understand business documents like contracts or policy guides and respond accurately. They use a technique called Retrieval-Augmented Generation, or RAG, which helps them pull the right information from documents quickly. This makes them ideal for self-service tools where employees or customers need quick, reliable answers.

Action Agents

These agents go one step further. They are built to take action inside the system. Whether it’s creating a transaction, updating records, or coordinating between teams, action agents can do it. They also support delegation, which means they can act on behalf of users, like a supervisor directing a task to an agent. This is especially useful for automating cross-functional business processes.

Tools and Components Available in Agent Studio

Agent Studio comes with several tools to build, test, and deploy these agents. Each tool has a specific role in helping agents understand data, take action, or communicate with other systems.

• The Document Tool helps agents read both structured and unstructured documents.

• The REST Tool allows connection to public APIs.

• The Business Object Tool lets agents work directly with Oracle Fusion business data.

• Human-in-the-loop settings can add manual approvals where needed.

• Testing tools allow users to simulate real-world scenarios and check the agent’s behavior.

• Traceability features help debug and understand each step the agent takes.

How Agent Studio Is Structured

The architecture behind Agent Studio is well-organized. Here are the main building blocks:

Agent Team
This is the top layer. It handles user requests, plans out the task, and assigns it to the right agents. Think of it as the coordinator that ensures everything is handled smoothly.

Worker Agent
This is the agent that performs a specific task. Each worker agent has a clearly defined job and uses tools to complete it.

Tools
Tools are what the agents use to get things done. They can call APIs, look up documents, or fetch data from Oracle Fusion.

Topics
Topics are reusable instructions or rules that help guide the agents. For example, you might create a topic for handling regional compliance or for crafting greetings in customer communications.

Examples of Key Tools in Action

Document Tool
This tool supports Retrieval-Augmented Generation. You can upload a document, and the system will process and index it. Agents can then search through these documents and provide answers with clear references. This is useful for working with internal documents like annual reports or HR policies.

Business Object Tool
This tool lets agents interact with Fusion data. It supports operations like get, post, patch, and delete. It respects user roles and permissions and can also work with custom business objects. For example, an agent can retrieve employee absence records or create a return order.

Deep Link Tool
This tool redirects users to specific pages in the Fusion interface with relevant data already filled in. For instance, it might take a user to the Create Absence page with the dates already preloaded.

External REST Tool
This tool connects to systems outside Oracle. Whether it’s Salesforce, a weather API, or a search engine, the agent can call these external services. It supports different authentication types like OAuth and uses a secure proxy called TRAP to manage the connection.

In Summary

Oracle AI Agent Studio brings the power of AI directly into the hands of enterprise users. It allows companies to build smart, secure, and responsive agents that can create content, answer questions, and take actions—all while being fully integrated into Oracle Fusion Applications.

As businesses look to become more efficient and responsive, tools like Oracle AI Agent Studio are helping lead the way.